In compliance management, one of the keys to success is ensuring that business processes are designed properly, followed accurately, and effective in their purpose. “Without a controlled way to manage these processes, you run the risk of chaos,” says Randazzo. “This is why we have developed our Document Management Solution around a flexible workflow technology, one that allows the business user to configure the workflow, forms, sections, fields, and keywords associated with critical compliance documentation.” This platform allows customers to create documentation, and route it through reviews and approvals, in an efficient manner—“ensuring that no document is left unchecked, and that the right people are trained on it,” adds Randazzo. VERSE creates a seamless link between event detection and event correction while increasing traceability and visibility.This reduces errors, improves efficiency, and saves time across business operations.
As the importance of quality in software development has taken an elevated trajectory, VERSE was quick to address this evolution with its Quality Management System (QMS)—fostering better record-keeping, enhancing the ability to collaborate on quality, and helping uncover opportunities for continuous improvement. An organization once sought out VERSE when they were facing challenges around their QMS.
We've also invested in other cloud-based technologies and compliance solutions to provide our customers a stronger backbone within the cloud
“They were using email and spreadsheets, and needed a solution that was centralized, secure, and could provide them with a means to gain visibility and control to maintain quality within their organization,” says Randazzo. After implementing VERSE’s QMS, the customer was able to take a leap beyond the spreadsheets and manual processes, and leverage well-integrated and streamlined operations to improve quality within their business.
“At VERSE, our goal is to provide solutions for the small to mid-sized market,” states Randazzo. In order to bring enterprise-level functionality to smaller organizations, the company has crafted its solutions to produce high-end values, but at a fraction of the cost. As a result, VERSE is able to create a solution that provides flexibility and best practices with in-demand visibility.
In the years to come, VERSE is looking at introducing their cloud solutions to more markets, building new reporting functionality, increasing responsive design, and developing new technologies for enabling customers to flatten their learning curve. “We’ve also invested in other cloud-based technologies to provide our customers a stronger backbone within the cloud,” says Randazzo. This is the versatility the company will offer, which will keep their customers coming back— that’s the drive behind VERSE.